Goals of Lean Six Sigma

Goals

-          One of the main goals of Lean Six Sigma is satisfying the customer.  The idea is to delight the customer and draw in new clients.

-          The next goal in the Lean Six Sigma plan ties in to satisfying the customer.  The idea is to add value to the client’s service or product.

-          The next goal is to eliminate errors with quality control.  To do this the quality of all factors of production must be evaluated.  If any step in the production process is inefficient it must be either eliminated or changed.

o   Part of this goal is to know the major forms of waste in production:

§  Defects

§  Overproduction

§  Waiting

§  Non-utilized talent

§  Transportation

§  Inventory

§  Extra processing

§  Motion: this is any unnecessary displacement of people, equipment, or information.

-          Going along with quality control is analyzing management quality.  It is important that all of the people responsible for the production process are effectively monitoring and controlling production. 

-          The last major goal of Lean Six Sigma is to capitalize on all opportunities.  This means that if an area of the market is not being ‘targeted’ then it is important to capitalize on it and aim towards drawing it in.

Skinner, David. "Lean 101: The Four Goals Of Lean Six Sigma." Web log post. Gimbal Lean Practice            Management Advisors. Gimbal Canada Inc., 26 June 2012. Web. 15 Feb. 2014.                 <http://gimbalcanada.com/blog/2012/6/26/lean-101-the-four-goals-of-lean-six-sigma.html>.

"Key Six Sigma Goals." Six Sigma Online. Aveta Business Institute, 2012. Web. 15 Feb. 2014.                 <http://www.sixsigmaonline.org/six-sigma-training-certification-information/articles/key-six-sigma-goals.html>.